Shipping time
We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping time frames for different parts of the world. We use this time frame as a precaution to ensure your order delivers in time, but in most cases orders arrive before the maximum time frame.
Depending on where you live, shipping usually takes:
Europe: 4-9 days
USA & Canada: 5-12 days.
Rest of the World: 10-20 days
UPS Express: 1-2 business days;
Please note that these are approximate delivery times. We kindly ask you to give up to 3 days on top of the regular delivery time before getting in touch with our customer support team.
If you have any questions, issues or need assistance with tracking your order please use the ‘Contact Us’ link on top of this page. We will respond within 24 hours to your email. Tracking information is available within 2-3 business days from the day we sent you the tracking code.
Delivery
WORLDWIDE SHIPPING – 100% TRACKED.
Orders are being dispatched from our warehouse in China within 1-3 business days after placing the order.
Standard Delivery – $8.95 | Free for orders above $50;
Tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information.
Once the package gets taken from us, it travels to the CN-Shenzhen logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.
You can track your parcel on Track Your Order page by entering order number.